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Legal Conditions That Cover Your Account

Using vw138 — including depositing via DANA, OVO, or GoPay, and accessing any part of the lobby — means you've read and accepted the terms set out on this page.

Account eligibility rulesJurisdiction-dependent accessDANA, OVO, GoPay use conditionsData and cookie policyContact for legal queries

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What These Terms Actually Cover

vw138 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every interaction you have on this platform — from opening your account through to placing a bet, making a deposit, or requesting a withdrawal. Access to vw138 is conditional on your location and is available only where local law permits. We do not

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extend access to regions where it is restricted or prohibited. When you connect a payment method — DANA, OVO, GoPay — to your account, you confirm that the wallet is registered in your name and that you are using it for personal, lawful activity only. Sharing
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account credentials, using another person's e-wallet, or attempting to circumvent access restrictions are all grounds for account suspension. Players in Palembang and other Indonesian cities accessing the lobby through mobile are subject to the same terms as any other region. We reserve the right to update
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these terms; any material change will be communicated through your registered account. Continued use of the platform after such notice constitutes acceptance. If any clause is found unenforceable under applicable law, the remaining terms continue in full effect. For questions about a specific clause or your
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account status, reach our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT PROTECTION

How We Handle Data and Account Security

Your account details, payment records, and session data are handled with clear retention and access rules. Here is what that means in practice — who can see your data, how long we keep it, and what you can request.

Data Retention

Transaction records — including DANA, OVO, and GoPay deposit and withdrawal history — are retained for a period required under applicable rules. You can request a summary via support.

Cookie Use

We use session and functional cookies to keep your account active and to remember your lobby state across visits. You can manage cookie preferences through your browser settings at any time.

Account Security

Each account is protected at login with an OTP step sent to your registered mobile number. We never ask for your full PIN or e-wallet password through any support channel.

Data Request and Changes

To correct account details, request data access, or ask us to close your account, contact support by email with your registered name and account ID for verification.

LEGAL CONTACT

How to Reach Us on Legal Matters

If a term is unclear, or you need to raise a concern about your account, data, or how a policy applies to you, we have direct contact paths available. Use the channel that suits the urgency of your query — live chat handles most account questions fast, while email is better for formal written requests.

Live Chat Available through the vw138 site for account-specific legal queries. Connect directly from your account dashboard — no need to navigate away from the lobby.

Email Support Send a written request if you need a formal response or want to document your query. Include your registered account details and the clause or issue you're raising.

Account Help Centre Browse the on-site help section for answers on account eligibility, wallet verification for DANA, OVO, GoPay, and common policy questions before contacting us directly.

Common Legal Questions Answered

These are the questions we receive most often about site terms, account rights, and data handling. If your question isn't here, reach our support team directly.

Account access is open to individuals in eligible regions where local law permits. You must be of legal age in your jurisdiction and use a personally registered e-wallet such as DANA, OVO, or GoPay.

No. The e-wallet used for any deposit or withdrawal must be registered in your own name. Using a third-party wallet is a breach of account terms and may result in suspension.

Email our support team with your registered account ID and full name. We'll verify your identity and provide the relevant data summary within the timeframe required by applicable policy.

We notify you through your registered account when material changes are made. Continuing to use the platform after receiving that notice means you accept the updated version of the terms.

The same terms apply across all regions, including Palembang and other cities. Access itself depends on whether your location is covered under eligible regions as permitted by local law.

Contact support by email, include your account ID, and state clearly that you want to close the account. We'll confirm the closure and handle any pending wallet balance as per our standard process.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ InfoMajapahit Empire Reels

Legal Conditions That Cover Your Account

How We Handle Data and Account Security

Data Retention

Cookie Use

Account Security

Data Request and Changes

How to Reach Us on Legal Matters

Common Legal Questions Answered

01 Who can open an account on vw138?

02 Can I use someone else's DANA or OVO wallet to deposit?

03 How do I request a copy of my account data?

04 What happens if the terms are updated?

05 Are these terms different for players in different parts of Indonesia?

06 How do I close my account if I want to stop using vw138?

Legal

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